Here, we answer all your questions!
FAQ's
1Why choose Lobby Square?
With Lobby Square at the helm of the entire management of your property at every stage, you ensure the successful development and profitability of your real estate, with as little involvement as possible. Our goal is not only the ultimate capitalization and maximum profit of your property, but also your own peace of mind and freedom from deadlines, demanding duties, and stressful to-dos. Because for us, behind every real-estate success story, there is always a successful owner who has the power to remain 100% committed to his goal.
2Is it possible to track reservations?
Once your property is listed in our system as well as the online booking platforms, you will be able to monitor real-time your property's availability, occupancy, and bookings and stay up-to-date.
3What happens as long as the property remains unrented?
This initially depends on the range of services you have selected. However, through the viewing and promotion services we employ, not only do we guarantee, but we commit that your property will have continuous occupancy and as a result, you will earn continuous income.
4What happens if a tenant or guest is late with their payment?
At Lobby Square we follow a proven and effective process of screening and evaluating potential tenants, in order to end up with the most reliable and creditable option for you. Meanwhile, at the start of the agreement, we thoroughly inform each guest or tenant about the exact payment date and the amount we have agreed upon. Of course, in case of a payment delay, we politely remind the tenant and after 20 days, we take legal action.
5What happens with physical damage to my property?
Based on our experience, such incidents are extremely rare and isolated. Although, at Lobby Square we have established a specific policy to act proactively. Thus, at the booking stage, guests have to pre-pay an already determined amount via credit card (in that way we have legal and traceable proof of transaction) as a guarantee against possible damages*. Upon guests’ departure, we thoroughly inspect the property and when we confirm that everything is delivered in its original condition, the amount is refunded.
In any other case, visitors are obliged to pay a suitable charge, according to damages. However, based on our experience, we may assure you that the vast majority of visitors are always willing to pay for any damage - small or big - on their own initiative.
Last but not least, most of the booking platforms we work with, follow corresponding policies that protect both you and your accommodation, offering additional safeguards.
*Damage from wear and tear due to ordinary and reasonable use of plates, glassware, etc. is not included in damages requiring compensation.
6Do I have to contact the tenants?
As long as you have Lobby Square by your side, you can sit back and enjoy the process of turning your real estate into a profitable business with minimal involvement by you. After all, one of our most competitive advantages is the immaculate and seamless communication, support, and service of tenants or visitors 24/7 and 365 days a year.
7Is there a chance of collaboration with residents abroad?
Of course, there is! Besides, real-estate management is a form of service that cannot be restricted by borders and limitations! In fact, from our side, we are fully able to travel around the world as well as hold remote meetings whenever needed. Finally, contract signings and financial transactions are digital, in order to not be limited by our location.
8What do you need from me?
You just have to take the first step. What is it? Fill in your information in our Contact Form, or contact us directly by email or phone to learn more about our services, solve all your inquiries and find the ideal action plan that will turn your vision into reality and your property into a successful and profitable business.

